Graduate Studies Reports Access

Graduate Course Proposal Form Submission Detail - QMB6696
Tracking Number - 3038

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Current Status: Approved by SCNS - 2013-04-22
Campus: Sarasota
Submission Type: New
Course Change Information (for course changes only):
Comments: USF-SM approved 11/20/12. to Sys 12/6/12. to SCNS 12/14/12. Cleared from concurrence hold. 1/8/13. updated pre-req 2/8/13. SCNS approved eff 4/1/13. 6607 approved as 6696

Detail Information

  1. Date & Time Submitted: 2012-12-03
  2. Department: Information Systems and Decision Sciences
  3. College: BA
  4. Budget Account Number: 140700004
  5. Contact Person: Sandy McDonald
  6. Phone: 9413594619
  7. Email:
  8. Prefix: QMB
  9. Number: 6696
  10. Full Title: Six Sigma
  11. Credit Hours: 3
  12. Section Type: O - Other
  13. Is the course title variable?: N
  14. Is a permit required for registration?: Y
  15. Are the credit hours variable?: N
  16. Is this course repeatable?:
  17. If repeatable, how many times?: 0
  18. Abbreviated Title (30 characters maximum): Six Sigma
  19. Course Online?: C - Face-to-face (0% online)
  20. Percentage Online: 0
  21. Grading Option: R - Regular
  22. Prerequisites: QMB 6310, ISM 6346
  23. Corequisites:
  24. Course Description: Course focuses on the concepts/principles of Six Sigma. Methods/tools/techniques utilized to design and optimize product/process/service quality for Six Sigma levels of performance in manufacturing, service, and healthcare organizations are emphasized

  25. Please briefly explain why it is necessary and/or desirable to add this course:
  26. What is the need or demand for this course? (Indicate if this course is part of a required sequence in the major.) What other programs would this course service? Six Sigma revolution is a major trendsetter and popular movement cutting across all the industries. Several professional organizations offer certification to professionals through examination. These professionals are most sought out and are high in demand in the job market for the kind of knowledge and capabilities they bring to the workplace.

    This course offers a solid foundation and preparation for working professionals to try for professional certification subsequently. Students will learn practical skillset that is very high in demand across industries and enables them to become eligible for numerous employment opportunities.

    This course brings the curriculum in line with current practices and the needs of the industry and forms the core of new graduate certificate program in “Lean Operations and Six Sigma” as well as an elective in the new graduate certificate program in “Business Analytics”.

  27. Has this course been offered as Selected Topics/Experimental Topics course? If yes, how many times? No
  28. What qualifications for training and/or experience are necessary to teach this course? (List minimum qualifications for the instructor.) PhD (preferred) or MS with industry experience in Business/Industrial Engineering with background in Applied Statistics, Quality/Six Sigma, and Operations Management.
  29. Objectives: Learn the Fundamentals Six Sigma

    Importance of “systems thinking” to understand the causes and cures of quality issues, Learn and apply the seven basic quality tools, common and special causes of variation

    Troubleshoot quality problems in operations, reduce lead time while improving quality, methods to implement quality in the workplace

    Design and Implement Statistical Process Control, and Design of Experiments, and Taguchi Methods

    Learn the methodology and tools of Process Improvement using Define-Measure-Analyze-Improve-Control (DMAIC)

    Learn the methodology and tools of Product/Service/Process Design Improvement using Design for Six Sigma (DFSS)

  30. Learning Outcomes: Lays a solid foundation for 'what is six sigma' and 'how six sigma works'

    Learn to develop Key Performance Metrics, and use traditional quality tools as well as newer contemporary tools to improve quality and metrics

    Will be able to apply DMAIC and DFSS approaches for sigma level improvement.

    Learn the tools Process Mapping, Root-Cause Analysis, 5S, Kaizen and Error Proofing, Total Quality Management, and Total Productive Maintenance

    Master Statistical Process Control, Design of Experiments, and Taguchi Methods and Robust Design

    Helps prepare for a ASQ (American Society for Quality)'s Green Belt level certificate, and Certified Six Sigma Black Belt Exam

  31. Major Topics: Introduction to Quality and Six Sigma, Statistical Process Control, Process Capability, Cost of Quality, Key Performance Indicators (KPIs), Process Mapping, 5S, Kaizen, Error Proofing, Total Quality Management (TQM), Total Productive Maintenance (TPM), Reliability, Design of Experiments, Taguchi Methods and Robust Design, Failure Modes and Effects Analysis (FMEA), Define-Measure-Analyze-Improve-Control (DMAIC), Design For Six Sigma (DFSS), Lean Six Sigma.
  32. Textbooks: Mikel Harry and Richard Schroeder - “Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations”; Crown Business

    ISBN-10: 0385494386; ISBN-13: 978-0385494380

    F.W. Breyfogle III – “Implementing Six Sigma”, John Willey and Sons

    James R. Evans and William M. Lindsay – “An Introduction to Six Sigma and Process Improvement (1st Edition)”

    ISBN-10: 0324300751; ISBN-13: 9780324300758

    Ian D. Wedgwood – “Lean Sigma: A Practitioner's Guide”, Prentice Hall, 2007

    ISBN-10: 0132390787; ISBN-13: 9780132390781

    Craig Gygi, Neil DeCarlo, and Bruce Williams - “Si

  33. Course Readings, Online Resources, and Other Purchases:
  34. Student Expectations/Requirements and Grading Policy:
  35. Assignments, Exams and Tests:
  36. Attendance Policy: Course Attendance at First Class Meeting – Policy for Graduate Students: For structured courses, 6000 and above, the College/Campus Dean will set the first-day class attendance requirement. Check with the College for specific information. This policy is not applicable to courses in the following categories: Educational Outreach, Open University (TV), FEEDS Program, Community Experiential Learning (CEL), Cooperative Education Training, and courses that do not have regularly scheduled meeting days/times (such as, directed reading/research or study, individual research, thesis, dissertation, internship, practica, etc.). Students are responsible for dropping undesired courses in these categories by the 5th day of classes to avoid fee liability and academic penalty. (See USF Regulation – Registration - 4.0101,

    Attendance Policy for the Observance of Religious Days by Students: In accordance with Sections 1006.53 and 1001.74(10)(g) Florida Statutes and Board of Governors Regulation 6C-6.0115, the University of South Florida (University/USF) has established the following policy regarding religious observances: (

    In the event of an emergency, it may be necessary for USF to suspend normal operations. During this time, USF may opt to continue delivery of instruction through methods that include but are not limited to: Blackboard, Elluminate, Skype, and email messaging and/or an alternate schedule. It’s the responsibility of the student to monitor Blackboard site for each class for course specific communication, and the main USF, College, and department websites, emails, and MoBull messages for important general information.

  37. Policy on Make-up Work:
  38. Program This Course Supports:
  39. Course Concurrence Information:

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