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Graduate Course Proposal Form Submission Detail - QMB6615
Tracking Number - 3037

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Current Status: Approved by SCNS - 2013-04-22
Campus: Sarasota
Submission Type: New
Course Change Information (for course changes only):
Comments: USF-SM approved 11/20/12. to Sys 12/6/12. to SCNS 12/14/12. Cleared from concurrence hold 1/8/13. Updated pre-reqs 2/8/13. SNCS approved eff 4/1/13. Nbmr 6610 approved as 6615

Detail Information

  1. Date & Time Submitted: 2012-12-03
  2. Department: Information Systems and Decision Sciences
  3. College: BM
  4. Budget Account Number: 140700004
  5. Contact Person: Sandy McDonald
  6. Phone: 9413594619
  7. Email:
  8. Prefix: QMB
  9. Number: 6615
  10. Full Title: Lean Operations
  11. Credit Hours: 3
  12. Section Type: O - Other
  13. Is the course title variable?: N
  14. Is a permit required for registration?: Y
  15. Are the credit hours variable?: N
  16. Is this course repeatable?:
  17. If repeatable, how many times?: 0
  18. Abbreviated Title (30 characters maximum): Lean Operations
  19. Course Online?: C - Face-to-face (0% online)
  20. Percentage Online: 0
  21. Grading Option: R - Regular
  22. Prerequisites: ISM 6436
  23. Corequisites:
  24. Course Description: Course focuses on the concepts/principles of Lean Operations. Methods/tools/techniques utilized in Value Stream Transformation and for improving operational efficiencies as they relate to manufacturing, service, and healthcare organizations are emphasized

  25. Please briefly explain why it is necessary and/or desirable to add this course:
  26. What is the need or demand for this course? (Indicate if this course is part of a required sequence in the major.) What other programs would this course service? Lean revolution is a major trendsetter and popular movement cutting across all the industries. Several professional organizations offer certification to professionals through examination. These professionals are most sought out and are high in demand in the job market for the kind of knowledge and capabilities they bring to the workplace.

    This course offers a solid foundation and preparation for working professionals to try for professional certification subsequently. Students will learn practical skillset that is very high in demand across industries and enables them to become eligible for numerous employment opportunities.

    This course brings the curriculum in line with current practices and the needs of the industry and forms the core of new graduate certificate program in “Lean Operations and Six Sigma” as well as an elective in the new graduate certificate program in “Business Analytics”.

  27. Has this course been offered as Selected Topics/Experimental Topics course? If yes, how many times? No
  28. What qualifications for training and/or experience are necessary to teach this course? (List minimum qualifications for the instructor.) PhD (preferred) or MS with industry experience in Business/Industrial Engineering with background in Operations/Supply Chain Management, Lean Operations, Quality/Six Sigma.
  29. Objectives: Students will learn

    -- the concepts and principles of Lean as applied to manufacturing and service processes.

    -- the Best Practices of Toyota Production System and how they can be applied to manufacturing, service, and healthcare organizations.

    -- to identify waste activities and understanding why they should be eliminated.

    -- how to use flow analysis to analyze a process and identify non-value-added activities.

    -- to apply lean operational tools like: value stream mapping, 5S, visual workplace and visual control, takt time, setup time reduction, standard work, etc.

    -- how to apply the lean principles and concepts during the development new products and services.

    -- error/mistake prevention approaches to reduce and eliminate process errors.

    -- the concepts of Total Quality Management and Six Sigma quality concepts Kaizen Blitzes, and continuous improvement.

  30. Learning Outcomes: Students will develop a solid foundation and appreciation for ‘Lean’ and its applications.

    Students will be able to develop Key Performance Indicators (KPIs), and use lean tools to improve KPIs.

    Students will be able to apply the tools and methods such as: Value Stream Process Mapping, Just-in-Time, Pull, Kanban, 5S, Kaizen, Error Proofing, Total Quality Management, and Total Productive Maintenance.

    Students will develop the ability to apply principles/concepts/tools of Toyota Production System and Lean Manufacturing/Service on industrial processes.

    Students will develop skills necessary to prepare for Lean certifications.

  31. Major Topics: Introduction to Lean Manufacturing and Lean Service Operations, Basics of Toyota Production System, Value Stream Mapping, Sources of Waste and Waste Reduction/Elimination, Just-in-Time, Concepts of Pull, Kanban, Work Place Organization – 5S, Kaizen, Poka-Yoke – Mistake/Error Proofing, Quick Change Over and Set-Up Reduction Methods, Total Productive Maintenance (TPM), Standardization, leveling, Visual Management and Control, Total Quality Management (TQM).
  32. Textbooks: James P Womack – “Lean Thinking”, Free Press

    ISBN-10: 0743231643; ISBN-13: 978-0743231640

    Dennis Pascal – “Lean Production Simplified”, Productivity Press

    ISBN-10: 156327356X; ISBN-13: 978-1563273568

    Jeffrey Liker – “The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer”, McGraw-Hill

    ISBN-10: 0071392319; ISBN-13: 978-0071392310

    Jeffrey Liker, David Meier – “The Toyota Way Fieldbook”, McGraw-Hill

    ISBN-10: 0071448934; ISBN-13: 978-0071448932

    Dennis P. Hobbs – “Lean Manufacturing Implementation: A Complete Execution Manual for Any Size Manufacturer”, J. R

  33. Course Readings, Online Resources, and Other Purchases:
  34. Student Expectations/Requirements and Grading Policy:
  35. Assignments, Exams and Tests:
  36. Attendance Policy: Course Attendance at First Class Meeting – Policy for Graduate Students: For structured courses, 6000 and above, the College/Campus Dean will set the first-day class attendance requirement. Check with the College for specific information. This policy is not applicable to courses in the following categories: Educational Outreach, Open University (TV), FEEDS Program, Community Experiential Learning (CEL), Cooperative Education Training, and courses that do not have regularly scheduled meeting days/times (such as, directed reading/research or study, individual research, thesis, dissertation, internship, practica, etc.). Students are responsible for dropping undesired courses in these categories by the 5th day of classes to avoid fee liability and academic penalty. (See USF Regulation – Registration - 4.0101,

    Attendance Policy for the Observance of Religious Days by Students: In accordance with Sections 1006.53 and 1001.74(10)(g) Florida Statutes and Board of Governors Regulation 6C-6.0115, the University of South Florida (University/USF) has established the following policy regarding religious observances: (

    In the event of an emergency, it may be necessary for USF to suspend normal operations. During this time, USF may opt to continue delivery of instruction through methods that include but are not limited to: Blackboard, Elluminate, Skype, and email messaging and/or an alternate schedule. It’s the responsibility of the student to monitor Blackboard site for each class for course specific communication, and the main USF, College, and department websites, emails, and MoBull messages for important general information.

  37. Policy on Make-up Work:
  38. Program This Course Supports:
  39. Course Concurrence Information:

- if you have questions about any of these fields, please contact or