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Graduate Course Proposal Form Submission Detail - ISM6436
Tracking Number - 2419

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Current Status: Approved, Permanent Archive - 2011-08-01
Campus: Tampa
Submission Type: New
Course Change Information (for course changes only):
Comments: To GC 5/10/11; lrng outcomes need correction - emailed 6/28/11. corrected 6/30/11; GC approved 7/5/11. To USF Syst 7/5/11; to SCNS 7/13/11. Approved eff 8/1/11

Detail Information

  1. Date & Time Submitted: 2010-12-02
  2. Department: Information Systems and Decision Sciences
  3. College: BA
  4. Budget Account Number: 0001407000
  5. Contact Person: Kaushal Chari
  6. Phone: 8139746768
  7. Email:
  8. Prefix: ISM
  9. Number: 6436
  10. Full Title: Operations & Supply Chain Processes
  11. Credit Hours: 3
  12. Section Type: C - Class Lecture (Primarily)
  13. Is the course title variable?: N
  14. Is a permit required for registration?: N
  15. Are the credit hours variable?: N
  16. Is this course repeatable?:
  17. If repeatable, how many times?: 0
  18. Abbreviated Title (30 characters maximum): OSCP
  19. Course Online?: C - Face-to-face (0% online)
  20. Percentage Online: 0
  21. Grading Option: R - Regular
  22. Prerequisites: Basic Statistics
  23. Corequisites:
  24. Course Description: Operations Processes is an overview of several aspects of Operations management, a discipline in business concerned with managing the transformation of inputs into outputs.

  25. Please briefly explain why it is necessary and/or desirable to add this course: Needed to compete with national trends
  26. What is the need or demand for this course? (Indicate if this course is part of a required sequence in the major.) What other programs would this course service? This course has not been delivered so far.
  27. Has this course been offered as Selected Topics/Experimental Topics course? If yes, how many times? No
  28. What qualifications for training and/or experience are necessary to teach this course? (List minimum qualifications for the instructor.) Ph.D. in Operations Management or closely realted field with interest in supply chain/operations management
  29. Objectives: 1. To introduce the value-added nature of operations

    2. To make students understand how operations can be an important competitive weapon.

    2. To teach the fundamentals of common operations systems.

    3. To teach the basics of inventory and physical distribution management.

    4. To teach the basics of dependent demand environments

    5. To introduce common tools for project management.

    6. To teach the basics of Lean, Six Sigma, and Business Process Improvement.

    7. To introduce statistical methods for monitoring and managing quality.

    8. To teach basic concepts in mathematical optimization

  30. Learning Outcomes: 1. Students will demonstrate an understanding of the value-added nature of operations.

    2. Students will demonstrate an understanding as to how operations can be an important competitive weapon.

    3. Students will demonstrate an understanding of the fundamentals of common operations systems.

    4. Students have the ability to compute optimal order quantities for replenishing inventories.

    5. Students will demonstrate knowledge of common business practices of dependent demand environment.

    6. Students have the ability to use common tools for project management.

    7. Students demonstrate an understanding of lean and six sigma concepts for improving business processing.

    8. Students are able to use common statistical methods for monitoring and control.

    9. Students are able to formulate simple linear and mixed integer programs and solve it using a solver.

  31. Major Topics: Course Introduction, Introduction to Operations Management

    Concepts of Flow Systems and Balance

    Job Shop Systems

    Queuing Analysis

    Capacity Planning

    Inventory Dynamics

    Principles of Physical Distribution and Logistics.

    Dependent Demand and ERP

    Quality Management and Statistical Process Control

    Introduction to Lean Six Sigma

    Introduction to Lean Six Sigma

    Business Process Management & Improvement Methodologies

    Project Management Tools

    Project Management Tools

    Mathematical Optimization

    Mathematical Optimization

  32. Textbooks: Jacobs, F. Robert, Richard B. Chase, and Nicholas J. Aquilano, Operations and Supply Management, McGraw-Hill Irwin, 2009.
  33. Course Readings, Online Resources, and Other Purchases: Supplemental Readings in Operations Management, a packet of course materials available via online resources.
  34. Student Expectations/Requirements and Grading Policy: There will be three exams in this course, all take-home in nature. Exams will integrate the quantitative and non-quantitative aspects of the course. Exams will be worth 150 points each.

    Two business process case analyses will be due during the semester. The deliverable for each will be a 5-page written analysis focusing on relevant elements of the case. Each case analysis will be worth 50 points.

    This course is worth 600 points. A “plus-minus” grading system is employed in this course with grades assigned on a percentage basis as outlined below.

    Letter Grade Percent Score

    A 93% - 100%

    A- 90% - 93%

    B+ 87% - 90%

    B 83% - 87%

    B- 80% - 83%

    C+ 77% - 80%

    C 73% - 77%

    C- 70% - 73%

    D+ 67% - 70%

    D 63% - 67%

    D- 60% - 63%

    F Below 60%

  35. Assignments, Exams and Tests: See above
  36. Attendance Policy: Course Attendance at First Class Meeting – Policy for Graduate Students: For structured courses, 6000 and above, the College/Campus Dean will set the first-day class attendance requirement. Check with the College for specific information. This policy is not applicable to courses in the following categories: Educational Outreach, Open University (TV), FEEDS Program, Community Experiential Learning (CEL), Cooperative Education Training, and courses that do not have regularly scheduled meeting days/times (such as, directed reading/research or study, individual research, thesis, dissertation, internship, practica, etc.). Students are responsible for dropping undesired courses in these categories by the 5th day of classes to avoid fee liability and academic penalty. (See USF Regulation – Registration - 4.0101,

    Attendance Policy for the Observance of Religious Days by Students: In accordance with Sections 1006.53 and 1001.74(10)(g) Florida Statutes and Board of Governors Regulation 6C-6.0115, the University of South Florida (University/USF) has established the following policy regarding religious observances: (

    In the event of an emergency, it may be necessary for USF to suspend normal operations. During this time, USF may opt to continue delivery of instruction through methods that include but are not limited to: Blackboard, Elluminate, Skype, and email messaging and/or an alternate schedule. It’s the responsibility of the student to monitor Blackboard site for each class for course specific communication, and the main USF, College, and department websites, emails, and MoBull messages for important general information.

  37. Policy on Make-up Work: Academic Policies:

    1. Academic dishonesty of any type will result in a grade of "F" for the course. Please see below the text from the USF policy on academic dishonesty. In particular, the instructor may use software to assess potential plagiarism. It is the student’s obligation to reference all material taken from both text and electronic sources.

    2. Examinations: If you must miss an examination, you must notify the instructor before the exam, discuss the reason for missing the exam, and make arrangements for a makeup exam.

    3. All assignments are due at the beginning of class on the date established.

    4. Incomplete course grades will be given for student medical and other emergency situations, and require appropriate documentation from a doctor or other authority.

  38. Program This Course Supports: MS/MIS
  39. Course Concurrence Information:

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