Graduate Course Proposal Form Submission Detail - ISM6156
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Approved, Permanent Archive
Submission Type: New
Course Change Information (for course changes only):
Comments: TO GC 5/10/11; GC approved 6/6/11; to USF System for Concurrence 6/23/11; to SCNS 7/1/11. SCNS apprd effective 8/1/11
- Department and Contact Information
Tracking Number Date & Time Submitted 2418 2010-12-02 Department College Budget Account Number Information Systems and Decision Sciences BA 0001407000 Contact Person Phone Rosann Webb Collins 8139746754 email@example.com
- Course Information
Prefix Number Full Title ISM 6156 Enterprise Resource Planning & Business Process Management Is the course title variable? N Is a permit required for registration? N Are the credit hours variable? N Is this course repeatable? If repeatable, how many times? 0 Credit Hours Section Type Grading Option 3 C - Class Lecture (Primarily) R - Regular Abbreviated Title (30 characters maximum) ERP & BPM Course Online? Percentage Online C - Face-to-face (0% online) 0
None for MS/MIS student, For other graduate students ISM 6021 or consent of instructor
This course introduces students to business processes management and enterprise resource planning systems, and their use and implementation in key functional areas of today’s global businesses.
A. Please briefly explain why it is necessary and/or desirable to add this course.
Replacing Selected Topics with Permanent number; already listed in program
B. What is the need or demand for this course? (Indicate if this course is part of a required sequence in the major.) What other programs would this course service?
This course provides background and experience with two important areas of management information systems: business process management and enterprise resource planning systems. The enrollments in the class have been:
Fall 2007 30
Summer 2008 34
Fall 2008 29
Summer 2009 24
Spring 2010 45
Summer 2010 25
C. Has this course been offered as Selected Topics/Experimental Topics course? If yes, how many times?
Yes, 3 or more times
D. What qualifications for training and/or experience are necessary to teach this course? (List minimum qualifications for the instructor.)
Experience with and/or training on business process modeling and enterprise resource planning systems; Knowledge of the software currently used in the class to support business process modeling (VISIO) and enterprise resource planning systems (SAP).
- Other Course Information
The course centers on three main areas. First, students learn how to model and improve business processes using standard BPMN notation. Second, students learn about enterprise resource planning (ERP) systems, and use the SAP ERP system with a business case in order to understand both the configuration and use of an ERP as a tool for integration of business across functional units.. Third, students analyze and discuss several business process improvement and ERP implementation cases, in order to build understanding of how BPM and ERP systems are deployed in organizations.
B. Learning Outcomes
Students will develop an understanding of, and experience with, business process modeling and management, the use and configuration of an ERP system, and the challenges of BPM and ERP implementation in organizations. In a group project, students practice the improvement of a real business process and analyze how to implement that improved process in an ERP system. The group project requires that students model the existing and improved processes, relate the improved process to ERP functionality, and consider implementation issues for the new system. The group project is presented as a written report and presentation to the class.
C. Major Topics
Introduction to Business Processes
Business Process Management
Introduction to BPMN Modeling
Introduction to Enterprise Resource Planning Systems
Major ERP Vendors and Consultants
SAP Laboratories on SAP Navigation; Sales Order Processing, Pricing, Accounting and Finance, Materials Management and Production Planning modules; and Configuration of SAP modules
Evaluation of ERP Systems
IT Infrastructure for ERP
Implementing ERP Systems
No text book is used in the class.
E. Course Readings, Online Resources, and Other Purchases
Course Readings, posted on Blackboard or available in a readings packet for purchase:
Hammer, The Process Audit
White, Introduction to BPMN
Zairi and Sinclair, Business Procss Re-Engineering and Process Management
Honeywell Case Study of BPR
CIO article: Introduction to ERPs
Panorama ERP Reports I-IV
CIO article: Why Chiquita Said No
Case Studies of ERP Implementation: Under Armour, Nestlé Case, Mobil Oil Australia and Texas Instruments
F. Student Expectations/Requirements and Grading Policy
The course format is divided between lecture/discussion sessions and laboratory sessions (to enable use of SAP for in-class exercises and demonstrations). 25% of the grade is based on a group term project (written and presentation), and 75% of the grade is based on individual work (exercises, case study analyses, and examination. The plus and minus grading system is used in this class.
G. Assignments, Exams and Tests
Term Project: Analysis of a major business process & implementation of that process in ERP; includes a Written Analysis (20%) and a Presentation (5%)
(2) Case Analyses (16%)
Process Model (10%)
2 - In-Class Exercises (8%)
3 SAP Worksheets (16%)
ERP Evaluation (5%)
Take Home Final Examination (20%)
H. Attendance Policy
Course Attendance at First Class Meeting – Policy for Graduate Students: For structured courses, 6000 and above, the College/Campus Dean will set the first-day class attendance requirement. Check with the College for specific information. This policy is not applicable to courses in the following categories: Educational Outreach, Open University (TV), FEEDS Program, Community Experiential Learning (CEL), Cooperative Education Training, and courses that do not have regularly scheduled meeting days/times (such as, directed reading/research or study, individual research, thesis, dissertation, internship, practica, etc.). Students are responsible for dropping undesired courses in these categories by the 5th day of classes to avoid fee liability and academic penalty. (See USF Regulation – Registration - 4.0101,
Attendance Policy for the Observance of Religious Days by Students: In accordance with Sections 1006.53 and 1001.74(10)(g) Florida Statutes and Board of Governors Regulation 6C-6.0115, the University of South Florida (University/USF) has established the following policy regarding religious observances: (http://usfweb2.usf.edu/usfgc/gc_pp/acadaf/gc10-045.htm)
In the event of an emergency, it may be necessary for USF to suspend normal operations. During this time, USF may opt to continue delivery of instruction through methods that include but are not limited to: Blackboard, Elluminate, Skype, and email messaging and/or an alternate schedule. It’s the responsibility of the student to monitor Blackboard site for each class for course specific communication, and the main USF, College, and department websites, emails, and MoBull messages for important general information.
I. Policy on Make-up Work
1. Academic dishonesty of any type will result in a grade of "F" for the course. Please see below the text from the USF policy on academic dishonesty. In particular, the instructor may use software to assess potential plagiarism. It is the student’s obligation to reference all material taken from both text and electronic sources.
2. Examinations: If you must miss an examination, you must notify the instructor before the exam, discuss the reason for missing the exam, and make arrangements for a makeup exam. Makeup examinations are always completely different tests.
3. All assignments are due at the beginning of class on the date established. Late assignments may be turned in late within 1 week of the due date, and the grade on late assignments will have a 20% deduction of points.
4. Incomplete course grades will be given for student medical and other emergency situations, and require appropriate documentation from a doctor or other authority.
J. Program This Course Supports
MS in MIS
- Course Concurrence Information