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Graduate Course Proposal Form Submission Detail - ISM6156
Tracking Number - 2418

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Current Status: Approved, Permanent Archive - 2011-07-20
Campus: Tampa
Submission Type: New
Course Change Information (for course changes only):
Comments: TO GC 5/10/11; GC approved 6/6/11; to USF System for Concurrence 6/23/11; to SCNS 7/1/11. SCNS apprd effective 8/1/11

Detail Information

  1. Date & Time Submitted: 2010-12-02
  2. Department: Information Systems and Decision Sciences
  3. College: BA
  4. Budget Account Number: 0001407000
  5. Contact Person: Rosann Webb Collins
  6. Phone: 8139746754
  7. Email:
  8. Prefix: ISM
  9. Number: 6156
  10. Full Title: Enterprise Resource Planning & Business Process Management
  11. Credit Hours: 3
  12. Section Type: C - Class Lecture (Primarily)
  13. Is the course title variable?: N
  14. Is a permit required for registration?: N
  15. Are the credit hours variable?: N
  16. Is this course repeatable?:
  17. If repeatable, how many times?: 0
  18. Abbreviated Title (30 characters maximum): ERP & BPM
  19. Course Online?: C - Face-to-face (0% online)
  20. Percentage Online: 0
  21. Grading Option: R - Regular
  22. Prerequisites: None for MS/MIS student, For other graduate students ISM 6021 or consent of instructor
  23. Corequisites:
  24. Course Description: This course introduces students to business processes management and enterprise resource planning systems, and their use and implementation in key functional areas of today’s global businesses.

  25. Please briefly explain why it is necessary and/or desirable to add this course: Replacing Selected Topics with Permanent number; already listed in program
  26. What is the need or demand for this course? (Indicate if this course is part of a required sequence in the major.) What other programs would this course service? This course provides background and experience with two important areas of management information systems: business process management and enterprise resource planning systems. The enrollments in the class have been:

    Fall 2007 30

    Summer 2008 34

    Fall 2008 29

    Summer 2009 24

    Spring 2010 45

    Summer 2010 25

  27. Has this course been offered as Selected Topics/Experimental Topics course? If yes, how many times? Yes, 3 or more times
  28. What qualifications for training and/or experience are necessary to teach this course? (List minimum qualifications for the instructor.) Experience with and/or training on business process modeling and enterprise resource planning systems; Knowledge of the software currently used in the class to support business process modeling (VISIO) and enterprise resource planning systems (SAP).
  29. Objectives: The course centers on three main areas. First, students learn how to model and improve business processes using standard BPMN notation. Second, students learn about enterprise resource planning (ERP) systems, and use the SAP ERP system with a business case in order to understand both the configuration and use of an ERP as a tool for integration of business across functional units.. Third, students analyze and discuss several business process improvement and ERP implementation cases, in order to build understanding of how BPM and ERP systems are deployed in organizations.
  30. Learning Outcomes: Students will develop an understanding of, and experience with, business process modeling and management, the use and configuration of an ERP system, and the challenges of BPM and ERP implementation in organizations. In a group project, students practice the improvement of a real business process and analyze how to implement that improved process in an ERP system. The group project requires that students model the existing and improved processes, relate the improved process to ERP functionality, and consider implementation issues for the new system. The group project is presented as a written report and presentation to the class.
  31. Major Topics: Introduction to Business Processes

    Business Process Management

    Introduction to BPMN Modeling

    Introduction to Enterprise Resource Planning Systems

    Major ERP Vendors and Consultants

    SAP Laboratories on SAP Navigation; Sales Order Processing, Pricing, Accounting and Finance, Materials Management and Production Planning modules; and Configuration of SAP modules

    Evaluation of ERP Systems

    IT Infrastructure for ERP

    Implementing ERP Systems

  32. Textbooks: No text book is used in the class.
  33. Course Readings, Online Resources, and Other Purchases: Course Readings, posted on Blackboard or available in a readings packet for purchase:

    Hammer, The Process Audit

    White, Introduction to BPMN

    Zairi and Sinclair, Business Procss Re-Engineering and Process Management

    Honeywell Case Study of BPR

    CIO article: Introduction to ERPs

    Panorama ERP Reports I-IV

    CIO article: Why Chiquita Said No

    Case Studies of ERP Implementation: Under Armour, Nestlé Case, Mobil Oil Australia and Texas Instruments

    SAP Exercises

  34. Student Expectations/Requirements and Grading Policy: The course format is divided between lecture/discussion sessions and laboratory sessions (to enable use of SAP for in-class exercises and demonstrations). 25% of the grade is based on a group term project (written and presentation), and 75% of the grade is based on individual work (exercises, case study analyses, and examination. The plus and minus grading system is used in this class.
  35. Assignments, Exams and Tests: Group Activities:

    Term Project: Analysis of a major business process & implementation of that process in ERP; includes a Written Analysis (20%) and a Presentation (5%)

    Individual Activities:

    (2) Case Analyses (16%)

    Process Model (10%)

    2 - In-Class Exercises (8%)

    3 SAP Worksheets (16%)

    ERP Evaluation (5%)

    Take Home Final Examination (20%)

  36. Attendance Policy: Course Attendance at First Class Meeting – Policy for Graduate Students: For structured courses, 6000 and above, the College/Campus Dean will set the first-day class attendance requirement. Check with the College for specific information. This policy is not applicable to courses in the following categories: Educational Outreach, Open University (TV), FEEDS Program, Community Experiential Learning (CEL), Cooperative Education Training, and courses that do not have regularly scheduled meeting days/times (such as, directed reading/research or study, individual research, thesis, dissertation, internship, practica, etc.). Students are responsible for dropping undesired courses in these categories by the 5th day of classes to avoid fee liability and academic penalty. (See USF Regulation – Registration - 4.0101,

    Attendance Policy for the Observance of Religious Days by Students: In accordance with Sections 1006.53 and 1001.74(10)(g) Florida Statutes and Board of Governors Regulation 6C-6.0115, the University of South Florida (University/USF) has established the following policy regarding religious observances: (

    In the event of an emergency, it may be necessary for USF to suspend normal operations. During this time, USF may opt to continue delivery of instruction through methods that include but are not limited to: Blackboard, Elluminate, Skype, and email messaging and/or an alternate schedule. It’s the responsibility of the student to monitor Blackboard site for each class for course specific communication, and the main USF, College, and department websites, emails, and MoBull messages for important general information.

  37. Policy on Make-up Work: Academic Policies:

    1. Academic dishonesty of any type will result in a grade of "F" for the course. Please see below the text from the USF policy on academic dishonesty. In particular, the instructor may use software to assess potential plagiarism. It is the student’s obligation to reference all material taken from both text and electronic sources.

    2. Examinations: If you must miss an examination, you must notify the instructor before the exam, discuss the reason for missing the exam, and make arrangements for a makeup exam. Makeup examinations are always completely different tests.

    3. All assignments are due at the beginning of class on the date established. Late assignments may be turned in late within 1 week of the due date, and the grade on late assignments will have a 20% deduction of points.

    4. Incomplete course grades will be given for student medical and other emergency situations, and require appropriate documentation from a doctor or other authority.

  38. Program This Course Supports: MS in MIS
  39. Course Concurrence Information: MBA, MACC

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