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Graduate Course Proposal Form Submission Detail - HFT6507
Tracking Number - 2318

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Current Status: Approved, Permanent Archive - 2011-03-11
Campus: Sarasota
Submission Type: New
Course Change Information (for course changes only):
Comments: USF-SM Academic Prog Comm. Approved 4/8/10; USFSM Acad Council Approved 4/20/10. To USF System for Concurrence 2/2/11; to SCNS for approval 2/10/11. SCNS approved. Effective 3/24/11. Posted in banner

Detail Information

  1. Date & Time Submitted: 2010-03-31
  2. Department:
  3. College:
  4. Budget Account Number: 380600
  5. Contact Person: Jay R. Schrock
  6. Phone: 24617
  7. Email:
  8. Prefix: HFT
  9. Number: 6507
  10. Full Title: Hospitality & Tourism Information Systems & Technology
  11. Credit Hours: 3
  12. Section Type: C - Class Lecture (Primarily)
  13. Is the course title variable?: N
  14. Is a permit required for registration?: N
  15. Are the credit hours variable?: N
  16. Is this course repeatable?:
  17. If repeatable, how many times?: 0
  18. Abbreviated Title (30 characters maximum): Hos Info Systems & Technology
  19. Course Online?: C - Face-to-face (0% online)
  20. Percentage Online: 0
  21. Grading Option: R - Regular
  22. Prerequisites:
  23. Corequisites:
  24. Course Description: Diverse facets of hospitality/tourism information systems and technology will be discussed. The role of Chief Information Officer (CIO), concept of open system, planning & managing e-commerce, global distribution systems, resources appl. software, etc.

  25. Please briefly explain why it is necessary and/or desirable to add this course: Needed for new program/concentration/certificate
  26. What is the need or demand for this course? (Indicate if this course is part of a required sequence in the major.) What other programs would this course service? This course is part of the MS in Hospitality Mgmt. With the rapidly expanding hospitality business in Florida, nationally and internationally there is a need for expanded education of industry leaders so that they can meet the needs of this rapidly expanding and changing environment. Advanced educational opportunities are critical to the growth of the industry. One U.S. Company is planning on opening 3,000 stores (restaurants) in China alone. This type of growth across the entire industry will require a different and better educated individual. There will be a need for managers that not only can manage one facet of the business but make strategic decisions in planning, acquisition, internet development and training that are not product centered, but demand centered and service centered.
  27. Has this course been offered as Selected Topics/Experimental Topics course? If yes, how many times? No
  28. What qualifications for training and/or experience are necessary to teach this course? (List minimum qualifications for the instructor.) PhD in Hospitality or related areas
  29. Objectives: 1. Understand and link the fundamental concepts of computer technology to hospitality/tourism information systems and technology.

    2. Empower themselves with management awareness and terminology comprehension related to hospitality/tourism information and technology.

    3. Understand the possible impacts and intricacies associated with the adoptions and implementation of hospitality/tourism information and technologies within an organization.

    4. Understand the relationship between hospitality/tourism information and technology and decision-making.

    5. Practice a holistic systems approach to develop an integrated concept for the strategic use of hospitality/tourism information and technologies for long-term business management and development and add values to the organization.

    6. Enhance critical thinking skills from executive level and future-thinking perspectives.

  30. Learning Outcomes: Students will have the knowledge and concept to manage information system and technology beyond the mere utilization of the systems and technology.
  31. Major Topics: • Understanding hospitality technology and systems

    • Hospitality/Tourism technology components

    • Computer hardware and software for hospitality and tourism

    • Computer networks and telecommunications for hospitality and tourism

    • Hotel reservation systems

    • Property management system interfaces

    • Point-of-Sale technology

    • Food and Beverage management applications

    • Computer Reservation Systems (CRS)

    • Global Distribution Systems (GDS)

    • Information management

    • E-Information and distribution systems

    • E-Commerce

    • System selection and system security maintenance

    • Review the above topics or Project Presentations

    • Project Presentations

  32. Textbooks: Text 1: Hospitality Information Systems and E-Commerce by D. V. Tesone. John Wiley& Sons, Inc., Hoboken, New Jersey.

    Text 2: Managing Technology in the Hospitality Industry, 5th Ed. by Kasavana, M. L. & Cahill, J. J. American Hotel & Lodging Educational Institute, Lansing, Michigan.

  33. Course Readings, Online Resources, and Other Purchases: Additional reading materials will be assigned when necessary to intrigue you and enhance your understanding of the subjects discussed. Most of these materials are likely to be contemporary to allow us keep up the pace with the evolution of the technology innovation. If the materials are not being distributed as handouts in the class, they will be distributed via email or Blackboard. Please be sure that you have a valid access to the Internet and school systems and have the Adobe Acrobat Reader installed on your computer.
  34. Student Expectations/Requirements and Grading Policy: Your performance will be evaluated using the following criteria:

    Attendance 10 %

    Reading Assignments 10 %

    Midterm Examination 20 %

    Final Examination 20%

    Project & Presentations 40 %

    100 % = 100 points

    Based on the total points earned, a letter grade will be determined using the following scale as your term grade:

    90 or above: A

    88-89: A-

    85-87: B+

    80-84: B

    78-79: B-

    75-77: C+

    70-74: C

    66-69: C-

    60-65: D

    Below 60: F

  35. Assignments, Exams and Tests: Depends on semester and dates. But it will be outlined
  36. Attendance Policy: Course Attendance at First Class Meeting – Policy for Graduate Students: For structured courses, 6000 and above, the College/Campus Dean will set the first-day class attendance requirement. Check with the College for specific information. This policy is not applicable to courses in the following categories: Educational Outreach, Open University (TV), FEEDS Program, Community Experiential Learning (CEL), Cooperative Education Training, and courses that do not have regularly scheduled meeting days/times (such as, directed reading/research or study, individual research, thesis, dissertation, internship, practica, etc.). Students are responsible for dropping undesired courses in these categories by the 5th day of classes to avoid fee liability and academic penalty. (See USF Regulation – Registration - 4.0101,

    Attendance Policy for the Observance of Religious Days by Students: In accordance with Sections 1006.53 and 1001.74(10)(g) Florida Statutes and Board of Governors Regulation 6C-6.0115, the University of South Florida (University/USF) has established the following policy regarding religious observances: (

    In the event of an emergency, it may be necessary for USF to suspend normal operations. During this time, USF may opt to continue delivery of instruction through methods that include but are not limited to: Blackboard, Elluminate, Skype, and email messaging and/or an alternate schedule. It’s the responsibility of the student to monitor Blackboard site for each class for course specific communication, and the main USF, College, and department websites, emails, and MoBull messages for important general information.

  37. Policy on Make-up Work:
  38. Program This Course Supports: MS in Hospitality Management
  39. Course Concurrence Information:

- if you have questions about any of these fields, please contact or